Certificate in Business Communication

Business Communication Program (4 Days)
Understanding Communication Process in the workplace
Communication Theory & Skills

WORKBOOK

  • Understanding communication
  • The basics of communication
  • Case study
  • The message
  • The channel
  • Case study & exercise
  • Noise
  • Reducing noise and distortion
  • Ensuring clear communication
  • Choose your channel
  • Comprehension Check
  • Making Connections
  • Think & Apply
  • The Need For Communication In The Organization